Frequently Asked Questions
Everything you need to know about your karlaidlaw order.
How long will it take for my order to ship?
Orders are typically processed within 2-4 business days. Once shipped, domestic delivery takes 3-7 business days, while international shipping varies based on location and selected courier.
What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that sale items and intimate apparel are final sale and cannot be returned.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout. Please be aware that customers are responsible for any local customs duties or taxes.
How do I find my correct size?
Detailed size guides are available on each product page. If you are between sizes or need specific measurements, our customer service team is happy to assist you via email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Secure checkout is guaranteed for all transactions.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. If you need to make a change, please contact us within 1 hour of placement, though we cannot guarantee modifications once the order has entered the fulfillment stage.